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Synopsis It is now crystal clear that, in today’s ever-changing world, an organization’s very survival depends upon how it supports its people to learn and keep on learning. Of course this new imperative has considerable implications for trainers who are now playing an increasingly critical role in supporting individuals, teams and business management. In this respect today’s trainers may need to be more than excellent presenters; they are also likely to require a range of consultancy and coaching skills, to understand the place of technology in supporting learning and be able to align personal development values with business objectives. Training and Development-A Complete Handbook will be an invaluable aid for today’s training professionals as they face up to the organizational challenges presented to them. All 38 chapters in this edition are new and many of the contributors, whilst being best-selling authors or established industry figures, are appearing for the first time in this form. Edited by Anthon Landale, this Handbook builds on the foundations that previous editions have laid down whilst, at the same time, highlighting many of the very latest advances in the industry. The Handbook is divided into five sections-Learning Organisation, best practice, advanced techniques in training and development, the uses of IT in learning, and evaluation issues.