Call Centre, , S. Pankaj, A.P.H. Publishing Corporation, 8176488429

Preview now

Call Centre

S. Pankaj (Author)

Synopsis Call centers today have emerged as not only a biggest employer but also as a dynamic industry. Everyday thousands of people become part of this growing fraternity. This particular book helps in unveiling the hidden secrets of this industry from a practical perspective. The book tries to cover the latest trends, happening in this industry. The text offers an insight in a simple manner so that the reader finds it helpful enough to know this industry in greater detail.

31.50 28.35 $ 35.00 $

Free delivery Wolrdwidе in 10-18 days Ships in 1-2 days from New Delhi Membership for 1 Year $35.00
Get it now and save 10%

Add to cart

Buy now

Add to wishlist

Members SAVE 10% every day
BECOME A MEMBER

About the author

S. Pankaj

S. Pankaj (BBS, MBA) has more than 6 years of industry experience. Starting his career with the house of Tatas (Worked with Tata Donnelley, Indiaâ€™s biggest printing and publishing house), he gradually shifting on to research and consulting industry. In his next assignment as Franchisee Manager (North East India) with Bisleri (Indiaâ€™s largest selling bottled water brand), he was instrumental in bringing about a strategic change in the region of operations. He next moved to Feedback Marketing (Indiaâ€™s only B2B research and consulting organization) where he worked on major assignments for MNCs like GE, HP etc. Presently, he is working in the capacity of a research and a technology consultant with several knowledge oriented multinational organizations. Pankaj has also delivered guest lectures on various technology subjects at many symposiums and academic institutions.

Books by the same author