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Marketing Effectiveness in Consumer Banking

 
R.D. Sharma (Author)
Synopsis The study of Marketing Effectiveness in Indian Consumer Banking through customer judgement provides strategies. Examined in the first chapter with special emphasis on the on going steps taken by both Government of India and Reserve Bank of India. The second chapter entitled “Research Design and Methodology”, explains the procedure followed in developing and designing the objectives, hypotheses, methodology. The third chapter, viz., “Product Adequacy and Suitability” measures the level of marketing effectiveness in Indian banks. Forth chapter entitled “Price Reasonability” attempts at finding out the rationality behind interest rate structure. In the fifth chapter, viz., “Place Managing Effectiveness” the aspects relating to branch location. Sixth chapter focuses upon the effective utilization of available promotional tools. Next chapter measures the efficiency and effectiveness of bank staff. Finally the strategy for marketing effectiveness in Indian consumer banking formulated through MKTEFFECT.
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About the author

R.D. Sharma

R.D. Sharma is presently working as Project Officer in the Department of Adult, continuing Education and Extension in the University of Garhwal, Srinagar (Garhwal). Prior to this he worked in the National Council of Applied Economic Research (NCAER), National Council of Educational Research and Training (NCERT), Centre for Policy Research (CPR) and Indian Institute of Public Administration (IIPA). He completed his Ph.D. (1985) in the field of Population Psychology. He has about 25 papers published to his credit in various journals of national and international repute. He is member of about ten national and international professonal organisations. He has other books also to his credit.

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Bibliographic information

Title Marketing Effectiveness in Consumer Banking
Author R.D. Sharma
Format Softcover
Date published: 01.01.2005
Edition 1st ed.
Language: English
isbn 8189547097
length xv+166p., Tables; Bibliography; 25cm.