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Synopsis This encyclopaedia provides clear, concise, and highly informative definitions and explanations covering the whole of the fast changing field of management. Bringing together specially commissioned and rigorously edited entries, this encyclopaedia will become the standard reference for students, researchers, academics and practitioners. The encyclopaedia has been designed to give both the expert and the newcomer overview and succinct presentations of the most important issues in the use of technology in business and the relevant technology itself. With entries ranging from extended explorations of major topics to short definitions of key terms, this major reference work gives the user: Authoritative and comprehensive coverage of the whole field explaining clearly the technical, managerial, design and development issues in the use of management information systems in the organization. A fully indexed and cross-referenced resource for detailed research with relevant citations to enable further study.