Building Emotional Competence: Concepts and Cases
Synopsis
The book is presented in three sections. The first section details concepts like emotions, emotional quotient and emotional competence. It briefs emotional intelligence and how emotional competence influences various phases of life. It discusses how emotional competence helps improve the managerial and leadership qualities. The second section deals with techniques of developing emotional competence. It elucidates how emotional intelligence can be measured and briefs emotional competence inventory. It explains the emotional competence framework and suggests ways to build emotional competency in individuals/teams and how to create an emotionally intelligent environment. The final section of the book brings out the significance of emotional competence through real life examples. It portrays the impact of early formative experiences, self-awareness, spiritual strength and self management on emotional competence.
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Bibliographic information
Vasuki Mathivanan