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Heritage Brands

 
Madhavi Garikaparthi (Author) A.V. Bala Krishna (Author)
Synopsis Heritage Brands are the brands that have withstood the times and become icons in the eyes of the consumers. They have become immortal brands by associating themselves with the customers for many decades. They carry brand heritage mark with them by surviving for many decades against all odds and competitive forces. However, many of world’s well-known brands today have become brand icons, not merely because they are very old and survived for many decades but because they have been quite responsive to the consumer needs all the way. Heritage brands built up their brand values and brand equities by associating emotionally with the customers. This emotional bonding with the customers coupled with their technological upgradation placed these brands where they are. There are many global heritage brands that have become beacons of the societies in which they operate by emphasizing quality, value, relationship management etc. Many Indian brands have attained the heritage status by being deeply interwoven with rich Indian culture, heritage etc. All these brands have something in common: they appealed to all age cohorts and enjoyed the unblemished customer loyalty. This book on Heritage Brands focuses on heritage brands from the perspective of brand management. It looks into various aspects of heritage brands by drawing from the experiences of well-known heritage brands.  
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About the authors

Madhavi Garikaparthi

Madhavi Garikaparthi holds a bachelor's degree in science and master's degrees in Marketing Management and Human Resource Management from Osmania University. Presently, she is working as a Faculty Member in marketing and human resource management at Icfai Business School, Mumbai. She has over 11 years of experience in the fields of teaching, research and industry. Prior to joining Icfai, she worked with Dr. Reddy's Group and the RPG Group. She has edited a few books in the area of customer relationship management, published by the Icfai University Press. Her areas of interest are customer relationship management, services marketing, strategic marketing, competency assessment, organizational behavior and change management.

A.V. Bala Krishna

A.V. Bala Krishna holds a B.Sc. degree and an MBA from Andhra University. He is currently working as a Faculty Associate with Icfai Books, a division of the Icfai University Press. He has around 10 years of industry experience in the domains of telecom, automobiles, publishing, holiday marketing and fire protection systems. He regularly contributes articles to the books and magzines published by the Icfai University Press. His areas of interest include strategic marketing, services marketing and multinational marketing.

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Bibliographic information

Title Heritage Brands
Format Hardcover
Date published: 10.11.2008
Edition 1st ed.
Language: English
isbn 9788131414408
length 268p.
Subjects Travel & Tourism