Facilitating Trade and Global Competitiveness: Express Delivery Services in India
Globalization, technological development, and expansion of international trade have created demand for sophisticated logistics infrastructure. It is in this context that this book examines how express delivery services enhance the global competitiveness of Indian industry. Based on primary survey of express delivery companies, their clients, employees, government officials, and other stakeholders, it assesses the contribution of this sector to economy, trade, and employment. In addition, it highlights the growth potential of the express delivery services sector and the opportunities and constraints it faces, besides offering policy recommendations to improve productivity and efficiency of this sector and this services sector as a whole.
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