Grading and Classification of Hotels, Tourism Resorts and Restaurants: Principles and Practices
Synopsis
‘Grading and Classification of Hotels, Tourism and Restaurant’ is a practical guide to all those holding positions of responsibility in the hotel, tourism, restaurant and travel trade. It is specially written for those directly involved in the operation, management, research and studies of this fast developing worldwide industry. It deals with approval, registration, lease agreements, profit-sharing, management contracts, import licences and procedures, foreign exchange, foreign collaboration and techniques of star categorization and grading of hotels. The accommodation sector is fundamental to tourism and should be carefully analysed by type, standard/quality and price. This analysis and cataloguing should be done for service accommodation in hotels, inns, farm houses, camping, caravan, boating, self-catering etc. A potential visitor will need to know fairly and precisely what to expect in terms of facilities, service, location and price. Accommodation providers and restauranteurs should constantly be asking themselves what is happening in the market and do they have right product at the right price to satisfy market demand both now and in future? Food and accommodation industry offers examples of the complexity and often confusion of principles in the approach to setting of standards and controls. Countries vary in their system of classification and control. There are differing needs by type or standards of service. First class hotels and their standards are well known. The large international chains offer a standard and known product worldwide.
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